Jililive1 Privacy Policy – How Your Data Is Kept Secure

1Introduction

Jililive1 is an online gaming and entertainment platform operated for members in Bangladesh. This Privacy Policy explains how we collect, process, and store members' personal information.

By using the jililive1 website or app, you are considered to have accepted this Privacy Policy. If you have any questions after reading it, you can contact our support team at any time.

We believe real trust is built through transparency. That is why Jililive1 never hides what data it collects — everything is clearly documented here.

2What information is collected

Jililive1 collects two types of data — what you provide directly, and what is generated automatically while you use the platform.

What you provide directly:

• Name, mobile number, and email address (collected at registration)
• Date of birth (for age verification)
• A copy of your ID (requested during KYC verification)
• Payment details — bKash or Nagad number (required to process transactions)
• Support chat history

What is collected automatically:

• Device information — browser type, operating system
• IP address and approximate location
• A log of which pages you visited on the platform and how long you spent on each
• Gaming & betting history
• Transaction records

3Why this information is collected

Jililive1 does not collect data arbitrarily. Every piece of information has a specific purpose.

• For account management — An account cannot be created without your name and contact information.
• For age verification — jililive1 is an 18+ platform. Date of birth verification is mandatory to prevent underage access.
• For processing transactions — Deposits and withdrawals cannot be processed without payment information.
• For security — IP addresses and device information are used to detect unauthorized access and fraudulent activity.
• For service improvement — Data on which features are used most and where issues occur is used to continuously improve the platform.
• For legal compliance — Some information must be retained due to legal obligations.

4How Your Data Is Stored and Kept Secure

We follow the highest industry standards to store and protect your data at Jililive1.

• All data is stored with SSL TLS 256-bit encryption.
• Sensitive data such as copies of identity documents are stored on restricted-access servers — only authorized staff can view them when necessary.
• Payment details are never stored on jililive1's servers — all transactions are handled directly through payment processors.
• Our security team monitors data protection in real time, 24/7.
• Even after an account is closed, certain information may be retained for a defined period due to legal requirements, after which it is permanently deleted.

5Third Parties & Data Sharing

Jililive1 never sells your personal data. Our policy on sharing information with third parties is strictly enforced.

Your data may be shared under limited circumstances:

• Payment processor — Minimal information is shared with bKash, Nagad, and Rocket solely to process transactions. Each of these payment processors operates under its own privacy policy.
• Game providers — Some third-party games may require limited data, but only for the purpose of running the game.
• Legal obligations — Data may be disclosed in response to a court order or a lawful government request.
• Fraud prevention — Relevant data may be shared in the investigation of serious fraud.

Your personal data will not be shared with any third party for any reason beyond those listed above — that is Jililive1's commitment.

6Cookies and tracking technologies

The Jililive1 website and app use cookies. Cookies are small data files stored in your browser that help improve your experience on future visits.

• Essential cookies — These are required to maintain login sessions and ensure platform security. Disabling them will prevent the platform from functioning properly.
• Performance cookies — Data on which pages are visited most and how long they take to load is collected to improve the site.
• Preference cookies — Remembers your language preference and game settings.

Most browsers let you manage cookie settings. However, disabling essential cookies may cause issues with login or payments.

7Your Rights

Every Jililive1 member has certain fundamental rights regarding their own data.

• Right to Access — You may request to know what personal data we hold about you.
• Right to Rectification — If any of your information is incorrect, you may submit a request to have it corrected.
• Right to Erasure — In addition to closing your account, you may request that your data be deleted — however, certain data may need to be retained to meet legal obligations.
• Right to object — You may object to the use of your data for specific purposes.
• Right to portability — You can request a copy of your data in a readable format.

To exercise any of these rights, submit a request through the support team. We typically respond within 7 business days.

8Protection of minors

Jililive1 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors.

If a minor has created an account using false information and this comes to our attention or is reported to us, that account will be immediately closed and all associated data will be deleted.

9Policy Updates

Jililive1 reserves the right to update this Privacy Policy when necessary. Any changes will be reflected by an updated date at the top of the page.

Members will be notified in advance via their registered phone number or email whenever significant changes are made. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

If you have questions about a policy change or do not wish to accept the updated terms, you may submit a request to close your account.